Shipping & Returns

Do you deliver worldwide and how much does it cost?

Yes, we deliver all over the world. In order to ship to a country other than the US, you must visit our UK/RoW online store here.

We offer Free Express Delivery on all orders above $200.

On orders below $200, there is a small charge of $9.99 for Standard shipping and $19.99 for Express shipping.

How long will it take to get my order?

All orders placed before 3pm will be processed and dispatched on the same-day where possible.

The tracking information will be provided in an email once your order has been dispatched. Please do get in touch if you have not received one or require any more information or assistance.

What shipping carriers do you use?

Most of our orders are shipped with UPS. We will sometimes use another courier if it means we can get your order to you any quicker.

Product Questions

Can I return items from my order?

Yes, we offer Free Returns on all orders within 28 days of delivery.

We obviously hope you love our products, but if you do need to return any items from your order, we’re more than happy to help. 

Visit our Shipping & Returns page here or email us directly for any assistance at customercare@thomsweeney.co.uk and we’ll take you through the process.

Can I get my product personalized or altered?

It depends on the product. Most of our ready-to-wear collection cannot be personalized if purchased online, but we can look to fit clients in garments or make alterations in-store. We also offer bespoke and made-to-measure tailoring services for clients in search of something unique.